PRIVACY & COOKIES
Privacy & Cookies
Last updated: 13 October 2025
Who we are
Controller: Human Wine Ltd (Company No. 16621005), registered in England & Wales.
Registered office: 128 City Road, London, EC1V 2NX, United Kingdom.
Contact (privacy): legal@human.wine
What data we collect
• Waitlist / newsletter sign-up: email address, first name (optional).
• Contact enquiries: name, email, message content.
• Website usage/analytics: device & browser data, pages viewed, time on page, referrers, approximate location (based on IP), cookie preferences.
• Account & transactions (future): if we later offer accounts or sell products, we may process account identifiers, order details, delivery information, and payment confirmations (payment card data is handled by our payment provider, not by us).
Purposes & legal bases
• Email updates & early access (consent): to send news, stories, and launch/drops updates when you opt in.
• Responding to enquiries (legitimate interests or contract): to reply and keep basic records of our communications.
• Analytics & site performance (consent for non-essential cookies; legitimate interests for strictly necessary cookies): to understand what’s working and improve the site.
• Compliance & security (legal obligation/legitimate interests): to keep the service secure, prevent fraud, and comply with law.
How we use data & who receives it
We use your data to operate and improve Human.wine, communicate with you, and (when available) provide account or purchase experiences. We share data only with service providers that help us run the site, under contracts that require confidentiality and appropriate safeguards, for example:
• Hosting & infrastructure: Tilda (website platform), [cloud hosting/CDN if added].
• Email & CRM: [e.g., Mailchimp / ConvertKit / Klaviyo].
• Analytics / tags: [e.g., Google Analytics, Google Tag Manager, Meta Pixel] — non-essential; only load with your consent.
• Payments (future): [e.g., Stripe] — card data handled by the provider.
We do not sell personal data.
International transfers
Some vendors may process data outside the UK. Where this happens, we ensure appropriate safeguards are in place (e.g., UK Addendum to Standard Contractual Clauses or other lawful mechanisms). You can contact us for details of specific safeguards.
Retention
• Newsletter contacts: until you unsubscribe or after [24 months] of inactivity.
• Enquiry emails: typically [12–24 months].
• Analytics data: per the vendor’s retention controls (commonly 14–26 months).
• Account/transaction records (future): as required by law (e.g., tax/audit rules).
Your rights
You have the right to access, correct, erase, restrict or object to processing, and to data portability where applicable.
To exercise these rights, email legal@human.wine. You also have the right to complain to the Information Commissioner’s Office (ICO). We’d appreciate the chance to resolve concerns first.
Marketing communications
Where you opt in, we’ll send updates and early-access emails. You can opt out at any time via the email unsubscribe link or by emailing legal@human.wine
Cookies & similar technologies
We use cookies and similar tech to make the site work and to measure performance:
• Strictly necessary cookies – required for the site to function (do not require consent).
• Analytics cookies – help us understand site usage (require consent).
• Marketing/advertising cookies – help us measure campaigns (require consent).
Your choices: On your first visit you’ll see a banner asking you to Accept all, Reject non-essential, or Manage settings. You can change or withdraw your consent at any time via Cookie settings on this page.
If you Reject non-essential, analytics/marketing cookies will not load. Strictly necessary cookies will still operate so the site functions.
Security
We apply reasonable technical and organisational measures to protect data. No online service can be 100% secure, but we work to protect your information.
Changes to this notice
If we make significant changes, we’ll update the date at the top and, where appropriate, notify you.
Company details
Human Wine Ltd (Company No. 16621005)
Registered office: 128 City Road, London, EC1V 2NX, United Kingdom
Contact: legal@human.wine
Last updated: 13 October 2025
Who we are
Controller: Human Wine Ltd (Company No. 16621005), registered in England & Wales.
Registered office: 128 City Road, London, EC1V 2NX, United Kingdom.
Contact (privacy): legal@human.wine
What data we collect
• Waitlist / newsletter sign-up: email address, first name (optional).
• Contact enquiries: name, email, message content.
• Website usage/analytics: device & browser data, pages viewed, time on page, referrers, approximate location (based on IP), cookie preferences.
• Account & transactions (future): if we later offer accounts or sell products, we may process account identifiers, order details, delivery information, and payment confirmations (payment card data is handled by our payment provider, not by us).
Purposes & legal bases
• Email updates & early access (consent): to send news, stories, and launch/drops updates when you opt in.
• Responding to enquiries (legitimate interests or contract): to reply and keep basic records of our communications.
• Analytics & site performance (consent for non-essential cookies; legitimate interests for strictly necessary cookies): to understand what’s working and improve the site.
• Compliance & security (legal obligation/legitimate interests): to keep the service secure, prevent fraud, and comply with law.
How we use data & who receives it
We use your data to operate and improve Human.wine, communicate with you, and (when available) provide account or purchase experiences. We share data only with service providers that help us run the site, under contracts that require confidentiality and appropriate safeguards, for example:
• Hosting & infrastructure: Tilda (website platform), [cloud hosting/CDN if added].
• Email & CRM: [e.g., Mailchimp / ConvertKit / Klaviyo].
• Analytics / tags: [e.g., Google Analytics, Google Tag Manager, Meta Pixel] — non-essential; only load with your consent.
• Payments (future): [e.g., Stripe] — card data handled by the provider.
We do not sell personal data.
International transfers
Some vendors may process data outside the UK. Where this happens, we ensure appropriate safeguards are in place (e.g., UK Addendum to Standard Contractual Clauses or other lawful mechanisms). You can contact us for details of specific safeguards.
Retention
• Newsletter contacts: until you unsubscribe or after [24 months] of inactivity.
• Enquiry emails: typically [12–24 months].
• Analytics data: per the vendor’s retention controls (commonly 14–26 months).
• Account/transaction records (future): as required by law (e.g., tax/audit rules).
Your rights
You have the right to access, correct, erase, restrict or object to processing, and to data portability where applicable.
To exercise these rights, email legal@human.wine. You also have the right to complain to the Information Commissioner’s Office (ICO). We’d appreciate the chance to resolve concerns first.
Marketing communications
Where you opt in, we’ll send updates and early-access emails. You can opt out at any time via the email unsubscribe link or by emailing legal@human.wine
Cookies & similar technologies
We use cookies and similar tech to make the site work and to measure performance:
• Strictly necessary cookies – required for the site to function (do not require consent).
• Analytics cookies – help us understand site usage (require consent).
• Marketing/advertising cookies – help us measure campaigns (require consent).
Your choices: On your first visit you’ll see a banner asking you to Accept all, Reject non-essential, or Manage settings. You can change or withdraw your consent at any time via Cookie settings on this page.
If you Reject non-essential, analytics/marketing cookies will not load. Strictly necessary cookies will still operate so the site functions.
Security
We apply reasonable technical and organisational measures to protect data. No online service can be 100% secure, but we work to protect your information.
Changes to this notice
If we make significant changes, we’ll update the date at the top and, where appropriate, notify you.
Company details
Human Wine Ltd (Company No. 16621005)
Registered office: 128 City Road, London, EC1V 2NX, United Kingdom
Contact: legal@human.wine